Shipping & Delivery Policy

• Orders are typically processed within 1-3 business days after confirmation.
• Vendors are responsible for packaging and dispatching the products.

• Metro Cities: 3-5 business days
• Non-Metro Cities: 5-7 business days
• Remote Areas: 7-10 business days

Shipping charges, if applicable, are displayed at checkout. Free shipping may be offered during promotional campaigns.

Customers will receive tracking details via SMS and email once the order is shipped.

COD is available for selected pin codes. KTMONA reserves the right to limit or cancel COD orders, especially for high-value or suspected fraudulent transactions.

• Natural disasters or force majeure events
• Government restrictions
• Logistics partner issues
• Incorrect shipping information provided by the customer

For shipping-related questions, email monika99skb@gmail.com or call 8766211837.