Legal & Policies
Contact Us
Last Updated: October 25, 2023
We value your feedback and are always here to help. Whether you are a customer looking for order updates or a boutique wanting to join our platform, reach out to the appropriate department below.
Customer Support
For questions regarding your orders, shipping, returns, or general assistance navigating our marketplace, our customer care team is available to assist you.
- Email: monika99skb@gmail.com
- Phone: +91-8766211837
- Hours: Monday to Saturday, 9:00 AM - 6:00 PM (IST)
Vendor Support
If you are an existing seller on KTMONA and need help with your seller dashboard, product listings, or payouts, please contact our dedicated vendor team.
- Email: monika99skb@gmail.com
- Onboarding: monika99skb@gmail.com
- Phone: +91-8766211837
Refund Support
For refund status updates and payment reversal assistance, please write to our refunds desk with your order ID.
- Email: monika99skb@gmail.com
- Phone: +91-8766211837
Business Inquiries
For marketing collaborations, press inquiries, or corporate partnerships, please direct your communication to our business team.
- Email: monika99skb@gmail.com
Head Office Address:
KTMONA
A-740, Vinay Nagar, Agwanpur
Faridabad, Haryana 121013
India
Need further assistance?
If you have any questions regarding these terms or policies, please contact our support team at
Email: monika99skb@gmail.com
Phone: +91-8766211837