Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.ktmona.com and use the Platform.

Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information processed securely via third-party gateways
• Account Login Details

Non-Personal Information

• IP Address
• Browser Type and Device Information
• Pages Visited and Time Spent
• Cookies and Tracking Technologies

Vendor Information

• Business Name and Registration Details
• GSTIN and PAN
• Bank Account Information
• Product Listings and Transaction History

• Process and fulfill orders
• Facilitate vendor onboarding and payments
• Provide customer support
• Improve website functionality and user experience
• Send transactional and promotional communications
• Prevent fraud and enhance security
• Comply with legal obligations

We may share your information with vendors to fulfill orders, payment gateways for secure transactions, logistics partners for shipping and delivery, legal authorities when required by law, and service providers assisting in website operations.

KTMONA complies with Consumer Protection (E-Commerce) Rules, 2020, including seller details visibility, country of origin disclosure, and complaint mechanism requirements.

We do not sell or rent your personal information to third parties.

We use cookies to enhance user experience and analyze website traffic. Users may modify browser settings to decline cookies; however, some features of the Platform may not function properly.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure. In the event of a data breach, we will notify affected users in accordance with applicable laws.

Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• Access and review personal data
• Request corrections or updates
• Withdraw consent for marketing communications
• Request deletion of data, subject to legal obligations

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

KTMONA

• Email: monika99skb@gmail.com
• Phone: 8766211837
• Address: KTMONA, A-740, Vinay Nagar, Agwanpur, Faridabad, Haryana 121013, India.

For grievance matters, contact the KTMONA Grievance Desk at monika99skb@gmail.com. Response time: within 48 hours acknowledgment, 15 days resolution.